Recent Posts

Traveling Team

8/20/2020 (Permalink)

When a major storm hits and you or your business are affected you want a team that will be there quickly and make sure you are their number one priority. SERVPRO has a team big enough, no matter the size of the event to take care of your commercial business and your personal properties as well. 

Once we know the extent of the damage of a storm we send all available franchises to that are to help clean up and help all of those who need it. With SERVPRO we are faster to any site with the equipment and team members needed to do the work required. 

Here are some the storms SERVPRO has come and helped with in recent years: 

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

SERVPRO is here to make it "Like it never even happened." We are here to help!

When is the last time you cleaned........?

8/20/2020 (Permalink)

When is the last time you cleaned out your dryer vent? We all clean out the lint trap in the dryer but when is the last time you cleaned out the entire tube that goes out the side of the house or up to the attic? 

When you do not regularly clean this out, it can become a major fire hazard for your home. Built up lint and dust can quickly become a large fire affecting your home or business. Lint and dust are highly flammable. 

Lint and dust are so flammable it can be used as a starter to get your fire pit going without doing much damage to the environment.  

We do dryer vent and duct cleanings year round to make sure your home is kept safe and clean. Give us a call today to schedule your dryer vent and/or duct cleaning for a little more peace of mind. 

SERVPRO - "Like it never even happened." 

FAQs

7/13/2020 (Permalink)

Being the business we are we tend to have repeat questions. There is a lot to know about our industry, however if you have never dealt with a loss you may not have a clue about what to do. We would like to post some of out most frequently ask questions and their answers here to give you a little in-site. 

What should I do until you arrive? 

- You should find the source of the leak if possible, and turn it off. You should also pick up any rugs or things on the floor that could get damaged. 

How quickly will you guys be here? 

- We are always prompt to a loss to try and contain the damage. Our SERVPRO rule is 1-4-8. We contact the customer within 1 hour, onsite within 4 hours, and drying measures and plan in place by 8 hours. We try to go above those measures and be onsite within 1 hour if possible. 

How much is the fee to have you come out and look at an issue for an estimate? 

- We do not charge estimate fees. We believe that we are you should not be charged for us to come out and look to give you a quote. 

Do you do mold testing? 

- We do not do mold testing in house but we do have a few that we recommend. If you are look for an air quality assessor please still give us a call. We are happy to recommend companies we have worked with and trust. After they come out and test, we would be honored to come out and do the restoration work. 

Stay tuned for more FAQs. 

SERVPRO  of New Smyrna Beach - Titusville 

(321)264-0205

Lerking Risks

7/8/2020 (Permalink)

As your home gets older you are probably noticing things are starting to get out of date. If you bought a home that was styled a little more retro, it may have been out of date to begin with. While some people really like the throw back look of the '70's or '80's it could actually be causing you harm and have potential issues.  

I may have lost a few of you at this point with my previous statement. Some of the potential issues I am referring to are dust, dirt, and mildew. Over time carpets, couches, and curtains can build up these nasty substances. Curtains can be cleaned, however carpets are much harder. Over time this build-up happens all the way down to the padding and below. Ideally they recommend replacing your carpet every 10 years, some may push it to 20 years if taken care of correctly. 

Some of the potential issues I mentioned earlier could lead to a fire starting more easily. Carpets and drapes that are outdated are highly flammable. These goods are highly flammable not only because of the material they were made with back them but also because of the buildup. The more dust, dirt, and buildup of materials can cause a fire to go from very small to engulfing the entire home very quickly. 

Make sure to change out these goods in the recommended time frame otherwise your home could fall victim to these problems. 

Did you know SERVPRO also does remodels? 

Give us a call at (321)264-0205

We are here to help!

Summer Cleaning

7/1/2020 (Permalink)

Everyone talks about spring cleaning but not summer cleaning. In Florida it is important to keep up maintenance all year round with the humidity. In Florida Humidity often causes growth on the outside of the building or build-up in the vents if the A/C is set to high. 

Now is the time to have your A/C checked out for a tune-up. After you A/C tuneup has been done it is a great idea to have the air ducts cleaned as well. Air duct cleaning ensure that the ducts are working properly, no build up of dust or debris and that the air quality in the building is as clean as it can be from the system after it has been serviced.  

We can do any size system for a duct cleaning, we just need to know where the units are located. Now is the time to get set-up and cleaned for the summer months. Keep in mind we also do carpet, tile, and concrete floor cleanings! We are here to help whenever you need us! 

SERVPRO of New Smyrna Beach - Titusville 

(321)264-0205

Yes, Water Can Do That

6/24/2020 (Permalink)

Plants Plants

House plants can cause a lot of damage if they are not taken care of correctly. If you are watering plants inside the home and they are not drained in the sink or have something absorbent underneath them, they can easily damage the floor or drywall surrounding it. 

Be careful when watering plants that you do not over water them. This is not only for the safety of the plant but also the safety of your home. In a home environment it is not as easy for plants to dry out like they do in the sun. Over watering a plant can result in leaf rot, or cause growth on the soil or plant itself. If the plant begins to grow mold that mold is then in your home and could affect other areas of the home.  Growth on plants can also result from having too many of them too close together. This close habitat causes them not to be able to breath as well. 

What all of this boils down to is that over watering can cause damage to the flooring and walls of your home. Make sure the keep up with your home and plants. 

If you happen to have a mistake and your walls or floors are effect please give us a call! We give free estimates and can get you taken care of quickly. 

SERVPRO of New Smyrna Beach - Titusville 

(321)264-0205

What to do When Filing a Claim

6/19/2020 (Permalink)

When you have a water damage it is one of the most overwhelming things to deal with. We want to help it be a little less overwhelming. Here are a the steps you should take in order to expedite the process and do the right thing by your homeowners insurance company. 

The first thing you should do is find your policy information. You insurance company should be sending your full updated policy information once a year after the renewal date. It is important to know the details of you policy, for example if you have flood coverage or a mold cap on your policy. 

If you are reporting a claim it is best to do it as soon as you are aware of a problem. The longer you put off filing a claim the longer the entire process could potentially take. 

Pictures say a 1,000 words. Picture evidence is likelier to get your claim moving much faster and get approval to get your home back to normal. 

When filing your insurance claim make sure you give them all of the information you need to for them to full make a claim process. If they do not have all of the required information it is hard for them to approve of anything and move forward. 

To avoid filing as few claims as possible over the time span of your homes life, make sure to keep up your homes maintenance. The highest reason for homeowner claims is unkempt homes. 

If you time of need give us a call at SERVPRO of New Smyrna Beach - Titusville. 

(321)264-0205

All of Your Questions Answered

6/19/2020 (Permalink)

There are too often times when a homeowner notices something but just lets it go. If you see something that looks wrong or just concerns you, call and ask. 

Here at SERVPRO there are no stupid questions. We will be open an honest with as to what we may think is the problem and what a possible solution is. If we can not may a determination or be much help over the phone without seeing it we will always offer to come out and take a look for you, free of charge. 

We never charge our customers an estimate fee. We will come out, determine what we think needs to be done and give you an estimate. If need be we will even help walk you through the steps and processes if you need to file a claim. 

SERVPRO works with insurance companies daily and are always happy to help in any situation we can. 

Have a question? 

Call SERVPRO of New Smyrna Beach - Titusville 

(321) 264-0205

How's Your Backyard Look?

6/18/2020 (Permalink)

Summer is here and we are all ready to get outside and enjoy our backyard BBQ and swimming pools. It is nice and hot out during the day for the kids to play and warm enough to sit out with adults at the end of the night after the little ones are in bed. 

When you look at your backyard are your neighbors higher yards higher, lower or the same height as yours? 

If your neighbors yard is higher than yours you are in a bad runoff situation. Water will go the path of least resistance. You want there to be a grade away from the home so the water goes away. However if your neighbors yard is pushing water into yours the likelihood of there being an exterior water intrusion during a heavy rain is much higher for your home. 

If your neighbors yard is lower than yours there is a reverse situation happening from the above scenario. 

If your neighbors yard is even with yours, it means they did the grading correctly when your home was built. Ideally you should have only a slight difference or no difference between yards so that the water runoff goes into the ditches in the front yard. Those ditches eventually run into the city drainage system. 

Next time you are sitting in the backyard take a look at the grade of your yard and the yards around yourself to see if you are at risk or sitting pretty. 

If you happen to have a water intrusion please always call us at SERVPRO of New Smyrna Beach-Titusville! 

(321) 264-0205

Locked and Secure

6/18/2020 (Permalink)

When a storm is headed toward your area it is important to make sure your home is locked down and secured for the impeding damage that comes yours way. 

Homes located more inland tend to have less damage unless they are located on the inter coastal or are in a flood zone. They are even worse off if they are in both, which happens more often than you would think. 

If you are located on the beach and have an inter coastal access as well it is of the utmost importance to have any many things as possible hurricane rates to protect your investment. 

A home is one of the largest purchases most people will make in their life. You need to protect it as such, especially when there are more uncontrollable risks living in different areas of Florida. 

If your home is hurricane rated all exterior accesses have some sort of locking mechanism that is either done automatically upon closing, such as windows, or that must be manually done such as garage doors. 

Make sure if you need to be evacuated that your home is locked and secure. Upon your return if you find there to be some damage that has occurred please give us a call at SERVPRO of New Smyrna Beach - Titusville. 

(321)264-0205