SERVPRO of New Smyrna Beach-Titusville Employee Photos

Michael Lilly

Owner - Our highly trained and experienced team understands the stress that comes with fire, water and mold damage. We’ll help you through the most difficult disasters from severe storm damage such as flooding or hurricane water damage to residential and commercial water, fire and mold damages. Disasters don’t just happen between 9 AM to 5PM, SERVPRO of New Smyrna Beach is here 24 hours a day to help you put your home or business back to pre loss condition. Our goal is to help you regain control to make your damage "Like it never even happened.” SERVPRO of New Smyrna Beach proudly serves Titusville, Edgewater, Port Orange and the surrounding areas.

Male Technician in front of SERVPRO vehicle

Bryan Kreitz

Bryan is a technician who mainly works in our New Smyrna Beach-Titusville location. He will occasionally work at our Flagler Beach location, however. Bryan is IICRC certified and is currently working towards further crew chief training.

Female Office Employee with glasses

Katey Schmidt

Katey is the Sales and Marketing Manager at SERVPRO of Flagler County. She has been with SERVPRO for almost 3 years. She has several years experience in the industry as well as a management and human resources degree with a Focus in sales. She is continually improving on her education through SERVPRO trainings and continuing education classes. Katey heads the social media for this SERVPRO location.

Female Office Employee in front of green vehicle

Sue Grondin

Sue has been a part of the SERVPRO family for many years. Sue is the head of billing and the lead estimator. She is very collections savvy and is always happy to help any customer with their questions and needs. 

Female office employee with dark hair in ponytail

Nikki Peterson

Nikki has worked with SERVPRO for several years. Nikki is the Rebuild manager and works hand in hand with KC. She started out in the production department and dabbled in a little of each of the other departments. Nikki will see your job from beginning to end and is always available for questions.

Male employee head shot in front of green SERVPRO van

Keith Cross

KC has been with us for several years now. KC originally started out on our Production department before moving over to our rebuild department as the coordinator. He has a great understanding of how both sides work and seeing a job smoothly from the remediation process over to the rebuild process. KC is very knowledgeable and always willing to go the extra mile to make sure your home is perfect. 

Male Technician, blonde hair

Brandon Shepherd

Brandon works in both of our offices. He has previous training working in water, fire, and mold remediation. He is IICRC certified. (IICRC): Water Removal Drying Technician and Carpet Cleaning Technician.